topic Re: Unable to move to $15 plan. in Get Support

Unable to move to $15 plan.

Vjrmk — Sun, 15 Dec 2024 14:34:28 GMT

I used to have a $15 plan and recently took $30 plan for travelling to US. Now I need to switch back to $15 plan. Need help.

Re: Unable to move to $15 plan.

BKNS27 — Sun, 15 Dec 2024 14:45:59 GMT

@Vjrmk

Unfortunately, PM have change their rules about downgrading your plan…you can’t anymore. You can only upgrade your plan.

Also, the lowest plan now is $19. So on your account. It will list all plans you are eligible for.

Re: Unable to move to $15 plan.

Vjrmk — Sun, 15 Dec 2024 15:17:56 GMT

Ok, thanks. Best to move out then. This is deceiving and not helpful.

Re: Unable to move to $15 plan.

Chalupa_Batman — Sun, 15 Dec 2024 15:38:36 GMT

@Vjrmk wrote:
Ok, thanks. Best to move out then. This is deceiving and not helpful.

Hey @Vjrmk open the app on your phone then once opened, click on Manage Subscription, then click on change subscription. Scroll down and you will see all the plans you can switch to. Honestly, the $15 is no longer available except for Quebec. There should be a $20 plan with 3GB of data. IMO, that is the sweet spot of plans. Take a look.

Re: Unable to move to $15 plan.

Vjrmk — Sun, 15 Dec 2024 16:22:37 GMT

Thank you. But I dont find any plans less than $30. Freedom mobile is offering a $15 plan for canadawide similar to what I had before. So thinking to move out.

Re: Unable to move to $15 plan.

hairbag1 — Sun, 15 Dec 2024 16:34:47 GMT

@Vjrmk

have a quick peek at Telus. They have a plan where you pay $100 and get service for an entire 365 days. Talk/text and a bit of data as long as you use the promo code BONUS100 when you activate. ADDED...also see they have a plan that's same as your old PM $15 / 30 day plan.

https://www.telus.com/en/mobility/prepaid/plans