topic Re: help with an agent in Get Support

help with an agent

Goodlife062404 — Sat, 14 Dec 2024 22:50:07 GMT

hello I wanted help from an agent

Re: help with an agent

Chalupa_Batman — Sat, 14 Dec 2024 22:50:37 GMT

Use this link.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

What issues are you having and maybe the community can help??

Re: help with an agent

Goodlife062404 — Sat, 14 Dec 2024 22:52:20 GMT

I wanted to get my previous records of call logs

Re: help with an agent

Chalupa_Batman — Sat, 14 Dec 2024 22:54:45 GMT

@Goodlife062404 wrote:
I wanted to get my previous records of call logs

Well, you can do that in your account. You can access up to 90 days. Anything further you'd have to reach a CS Agent.

Log into your account and click this link. https://myaccount.publicmobile.ca/en/account/overview/usage-details

Re: help with an agent

Goodlife062404 — Sun, 15 Dec 2024 02:05:08 GMT

the CS agent doesnt seem to be any help, I use to be with public mobile and I switched, right now I want to get past records of phone calls I made in the past