topic Re: 6 Digit Code in Get Support

6 Digit Code

feevilah — Tue, 04 Jan 2022 21:19:49 GMT

HELPPPPPP!!!!!!! ME TOOO SAME....:(

I cant put the 6 digit code in to register online cause I cant receive the text. Its been 3 hours.

I think it may be a porting issue as well since the guy at the store did say it might be a challenge with my old account number being my phone number. Also, I was charged for my SIM card and I didnt get told anything about a $20 credit.

Re: SUCCESS, Mid-p.m. Saturday

dougc — Mon, 21 May 2018 04:35:36 GMT

Feevilah;

Send a note to Mod'Team thru this url link;

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

_Explain the probable porting prob'

(seems similiar to mine and you may not have surmised it was almost 48hrs before there was a fix)

_Wait till one reaches out to ya

_Respond with your ph #; acc't number repeat it even when same as ph# without - ; and the security pin for THAT acc't of previous service provider.

Regards;

"...Also, I was charged for my SIM card and I didnt get told anything about a $20 credit..."

hmmm you posted here already ;

https://productioncommunity.publicmobile.ca/t5/Announcements/Get-a-SIM-20-bill-credit-when-you-activate-a-Talk-Text-plan-at/td-p/239096/page/10 Soooo if you read my 2 posts on pg. 10 you know already what ya got to do !? 🙂

good nite and good luck,

dougc

p.s. it would ah been better if you started your own thread ... many potential helpers won't drop into a solved thread, thinking you are just congratulating the successful solution .. missing your plea for help ! IMHO 😉

Re: 6 Digit Code

ShawnC13 — Mon, 21 May 2018 05:32:24 GMT

@feevilah wrote:
HELPPPPPP!!!!!!! ME TOOO SAME....:(
I cant put the 6 digit code in to register online cause I cant receive the text. Its been 3 hours.
I think it may be a porting issue as well since the guy at the store did say it might be a challenge with my old account number being my phone number. Also, I was charged for my SIM card and I didnt get told anything about a $20 credit.

I have moved this to it's own thread as it will get more exposure here. You will need to contact a Moderator.

To send a private message to a moderator click this link.

In your message please include:

PM Phone Number
4 digit PIN (if you don't remember this then they will need at least 3 of the following to verify your identity)

account number
date of birth
complete address listed on account with postal code
email address on account
most commonly called numbers
alternate number listed on the account
last payment date and amount
last 4 digits of the credit card

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