topic Switch plan/refund in Get Support

Switch plan/refund

Joecogan — Fri, 13 Dec 2024 03:28:39 GMT

I have just renewed (2 days ago) and want to switch to a different plan that includes Mexico as I am going there next week. Can I get refunded for the plan I just paid for?

Re: Switch plan/refund

hairbag1 — Fri, 13 Dec 2024 03:31:21 GMT

@Joecogan

nope. If you want you can change plans to the Canada / US / Mexico plan but you'll pay full price...no pro-rating.

Re: Switch plan/refund

Handy1 — Fri, 13 Dec 2024 03:32:02 GMT

@Joecogan No sorry no pro rating for unused time , just make plan change for next renewal to the new plan you want

Re: Switch plan/refund

hairbag1 — Fri, 13 Dec 2024 03:35:12 GMT

@Joecogan

additionally, if you do change plans, you might not be able to get your current plan when you get home. You'll only be allowed to take whatever is available at that time...and you probably won't be able to downgrade substationally.