topic Re: Not receiving calls in Get Support

Not receiving calls

Mgh88 — Thu, 12 Dec 2024 18:58:21 GMT

I am unable to receive any calls from anyone. I am not receiving verification codes via SMS. I not cannot access this account with public mobile because it’s sending SMS to my number I am not receiving. I wish I could talk to a real person about this issue but that does not seem to be the case i cannot find a phone number anywhere to call. I am so frustrated I want to cancel my account and get my money back it’s been 2 days.

Re: Not receiving calls

slusagm — Thu, 12 Dec 2024 18:59:53 GMT

any email option ? on the security page, click didn't receive code and if email is there, use that

Re: Not receiving calls

Phil_Adelphus — Thu, 12 Dec 2024 19:38:49 GMT

@Mgh88 Did you port your number in from another provider 2 days ago? Can you make outgoing calls?

Re: Not receiving calls

Mgh88 — Thu, 12 Dec 2024 19:40:48 GMT

Yes I can make outgoing calls and I transferred my number 2 days ago

Re: Not receiving calls

Phil_Adelphus — Thu, 12 Dec 2024 19:41:54 GMT

@Mgh88 Check your community inbox in a couple of minutes, I'll private message you a number to call. It'll be at the envelope icon top right of this page, or if there's no envelope then tap your avatar for Messages.