topic I can't login in nor does *611 work for me in Get Support

I can't login in nor does *611 work for me

Nickname141 — Wed, 11 Dec 2024 17:55:41 GMT

I tried to pay my cellphone build as I always do through calling Star 611 but it hasn't been working and I called over 20 times so I try to use a site but decide says forbidden AI and then I try to use mobile app but it says in maintenance what's going on I need help

Re: I can't login in nor does *611 work for me

Katie822 — Wed, 11 Dec 2024 09:47:58 GMT

Same here for the rest apart 3 hrs

Re: I can't login in nor does *611 work for me

Nickname141 — Wed, 11 Dec 2024 09:54:46 GMT

Ok so it just the service public mobile then I guess but this never happened to me before as it usually go though the 3 time I call and do you know how to contact them or is this community site all we have

Re: I can't login in nor does *611 work for me

BKNS27 — Wed, 11 Dec 2024 10:13:57 GMT

@Nickname141 @Katie822

PM is under maintenance so try again in the morning.

Re: I can't login in nor does *611 work for me

Neil11 — Wed, 11 Dec 2024 14:35:29 GMT

If it is still not working then try contacting CS_AGENT. Either via the following link:

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If you are having a difficult time, then you can private message CSA:

Send a private message to CSA through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: I can't login in nor does *611 work for me

hairbag1 — Wed, 11 Dec 2024 14:41:17 GMT

@Nickname141 @Katie822

everything is back up and running as expected now.