topic Re: transfer number by mistake in Get Support

transfer number by mistake

Arzoo_khan1 — Sun, 08 Dec 2024 20:14:19 GMT

Hi I have enterd a wrong number to shift from bell to Public mobile,

now my account i cant proceed , system asking the code which was sended to wrong number So i want to register for new sim number plz reply

Re: transfer number by mistake

BKNS27 — Sun, 08 Dec 2024 03:47:01 GMT

@Arzoo_khan1

It won’t port the wrong number unless the owner of the number replies to the text confirming with YES they agree to port out.
Also, they must have to right carrier SIM to get the text.

So porting your correct number. You need to click contact a CS_Agent to help you.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: transfer number by mistake

hTideGnow — Sun, 08 Dec 2024 03:52:45 GMT

hi @Arzoo_khan1

you can ask porting team to confirm or update the porting details. I have sent you the porting support team number. Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call tomorrow morning as it is now closed