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    <title>topic Re: Problem with the Phone Nr in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Problem-with-the-Phone-Nr/m-p/1285039#M885950</link>
    <description>&lt;P&gt;Thanks will try&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Sat, 07 Dec 2024 05:41:49 GMT</pubDate>
    <dc:creator>FranzD</dc:creator>
    <dc:date>2024-12-07T05:41:49Z</dc:date>
    <item>
      <title>Problem with the Phone Nr</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Problem-with-the-Phone-Nr/m-p/1285035#M885948</link>
      <description>&lt;UL&gt;&lt;LI&gt;I can not the Phone Nr. working&amp;nbsp;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 08 Dec 2024 20:18:03 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Problem-with-the-Phone-Nr/m-p/1285035#M885948</guid>
      <dc:creator>FranzD</dc:creator>
      <dc:date>2024-12-08T20:18:03Z</dc:date>
    </item>
    <item>
      <title>Re: Problem with the Phone Nr</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Problem-with-the-Phone-Nr/m-p/1285037#M885949</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/498306"&gt;@FranzD&lt;/a&gt;&amp;nbsp; Try rebooting the phone ? Can you confirm the account is active and not Suspended? Can you test SIM card in another phone ?&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;also check&amp;nbsp;&lt;/P&gt;&lt;P class=""&gt;&lt;SPAN class=""&gt;Outage map in your area:&lt;/SPAN&gt;&lt;/P&gt;&lt;P class=""&gt;&lt;SPAN class=""&gt;&lt;A href="https://istheservicedowncanada.com/status/telus/map" target="_blank" rel="noopener"&gt;https://istheservicedowncanada.com/&lt;/A&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P class=""&gt;if account is active and no outage and rebooting the phone or reset network setting doesn’t help get support to refresh your account&amp;nbsp;&lt;/P&gt;&lt;P class=""&gt;&lt;SPAN class=""&gt;send&lt;SPAN class=""&gt;&amp;nbsp; &lt;/SPAN&gt;a&amp;nbsp; private message &amp;nbsp; To CS_Agent&lt;/SPAN&gt;&lt;/P&gt;&lt;P class=""&gt;&lt;SPAN class=""&gt;&lt;span class="lia-unicode-emoji" title=":down_arrow:"&gt;⬇️&lt;/span&gt;&lt;span class="lia-unicode-emoji" title=":down_arrow:"&gt;⬇️&lt;/span&gt;&lt;span class="lia-unicode-emoji" title=":down_arrow:"&gt;⬇️&lt;/span&gt;&lt;span class="lia-unicode-emoji" title=":down_arrow:"&gt;⬇️&lt;/span&gt;&lt;span class="lia-unicode-emoji" title=":down_arrow:"&gt;⬇️&lt;/span&gt; Link below &lt;span class="lia-unicode-emoji" title=":down_arrow:"&gt;⬇️&lt;/span&gt;&lt;span class="lia-unicode-emoji" title=":down_arrow:"&gt;⬇️&lt;/span&gt;&lt;span class="lia-unicode-emoji" title=":down_arrow:"&gt;⬇️&lt;/span&gt;&lt;span class="lia-unicode-emoji" title=":down_arrow:"&gt;⬇️&lt;/span&gt;&lt;span class="lia-unicode-emoji" title=":down_arrow:"&gt;⬇️&lt;/span&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P class=""&gt;&lt;SPAN class=""&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"&gt;&lt;SPAN class=""&gt;https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437&lt;/SPAN&gt;&lt;/A&gt;&lt;BR /&gt;&amp;nbsp; &amp;nbsp; &lt;/SPAN&gt;&lt;/P&gt;&lt;P class=""&gt;&lt;SPAN class=""&gt;&amp;nbsp; &amp;nbsp;After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box&lt;/SPAN&gt;&lt;/P&gt;&lt;P class=""&gt;&amp;nbsp;&lt;/P&gt;&lt;P class=""&gt;&lt;SPAN class=""&gt;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank" rel="noopener"&gt;https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage&lt;/A&gt;&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Sat, 07 Dec 2024 05:34:31 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Problem-with-the-Phone-Nr/m-p/1285037#M885949</guid>
      <dc:creator>Handy1</dc:creator>
      <dc:date>2024-12-07T05:34:31Z</dc:date>
    </item>
    <item>
      <title>Re: Problem with the Phone Nr</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Problem-with-the-Phone-Nr/m-p/1285039#M885950</link>
      <description>&lt;P&gt;Thanks will try&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sat, 07 Dec 2024 05:41:49 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Problem-with-the-Phone-Nr/m-p/1285039#M885950</guid>
      <dc:creator>FranzD</dc:creator>
      <dc:date>2024-12-07T05:41:49Z</dc:date>
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