Needing a refund

pen43 — Sat, 07 Dec 2024 00:12:21 GMT

I was charged 3 times in one day. I went to go renew my subscription because it ran out, I couldn’t text or make , nor used data. So I go to make a payment but decided to change my subscription since my subscription was expired, but it didn’t work, so it promt up the price of my expired subscription so I just ended paying for my subscription, and than I got another promt up amount, that I paid for thinking that my first payment didn’t go through so I push to make a payment now button , and that another one came up for $5, so after thinking I only made 1 payment I looked at my bank statement only to realize that I made 3 payment so can I get a refund?

Re: Needing a refund

Sansan — Sat, 07 Dec 2024 00:17:16 GMT

@pen43 to get in contact with an agent use the following link.

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If that doesn't work, use the next link.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

You can explain. It might be awhile before they respond. Could be tomorrow.

Keep watching the envelope upper right for thier response.

topic Needing a refund in Get Support

Needing a refund

Re: Needing a refund