topic Re: Data runned out in 2 days in Get Support

Data runned out in 2 days

Eugenia27 — Thu, 05 Dec 2024 14:53:28 GMT

My subscription renewed on November 26 th, for 6gb. In 2 days all data has runned out . I didn't do anything extravagant. I don't want just to upgrade my plan because it doesn't make sense to use all this data in 2 days . i have used same amount of data ko ths ago and no problem

Re: Data runned out in 2 days

hTideGnow — Thu, 05 Dec 2024 14:55:42 GMT

hi @Eugenia27

maybe the phone has some background download or OS update. Check your phone's own data tracker as well as check PM"s usage history

since it is just 2 days more, maybe wait till renewal and start closely monitoring data usage by using the trackerc on the phone. You might need to Reset Statistics on that tracking screen

Re: Data runned out in 2 days

Immune — Thu, 05 Dec 2024 17:05:25 GMT

Data goes surprisingly fast just by sending and receiving short videos back and forth with friends. I burned through my data very quickly but just viewing the short clips by text a relatively was sending me while on vacation.

Re: Data runned out in 2 days

hTideGnow — Thu, 05 Dec 2024 17:25:01 GMT

hi @Immune

if you are on iPhone, then Reset Statistics on your Data Usage page and you start tracking the data usage and see if it makes sense