topic Re: Data in Get Support

Data

101hwy531 — Wed, 04 Dec 2024 23:42:34 GMT

Why can't I access my data

Re: Data

will13am — Wed, 04 Dec 2024 23:39:22 GMT

@101hwy531 , are talk and text features functional? If so, then the first thing I would check is that mobile data is turned on and any usage limit settings are not reached. Check also the APN settings on the phone. Finally check the usage meter in your self serve account to make sure the data allotment has not been totally consumed.

https://www.publicmobile.ca/en/on/get-help/articles/set-up-data-on-an-android-phone

Re: Data

hairbag1 — Wed, 04 Dec 2024 23:50:33 GMT

@101hwy531

which plan do you subscribe to ? If you have old $13 or $15 plan...maybe you used up your data and now need to wait until next regular renewal.

Re: Data

computergeek541 — Thu, 05 Dec 2024 00:12:23 GMT

unnecessary repeition: same thing was already said earlier