topic Re: Phone # switched to husbands in Get Support

Phone # switched to husbands

Gennyredman — Tue, 03 Dec 2024 17:22:38 GMT

My phone # is now my husbands. How do I switch it back to mine?

My phone was stolen. So I have a new phone and I got a new sim card. All my data is on the phone but it is his phone#.

Handy1 — Tue, 03 Dec 2024 17:36:19 GMT

@Gennyredman You got new physical SIM card ? If you can log into your account you can sim swap the number in profile page

SIM SWAPPING profile tabs

This can be done on the app too , but if you can’t log into your account you can get support to sim swap the number for you

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

Gennyredman — Tue, 03 Dec 2024 18:03:36 GMT

Can Public mobile change my number?

Handy1 — Tue, 03 Dec 2024 18:05:38 GMT

@Gennyredman Yes if you cannot log into your account , just use the link in my last reply to submit ticket with them