topic Re: Issue in Get Support

Issue

Teresa80046 — Tue, 03 Dec 2024 13:23:34 GMT

Have issues porting out my number. I started the request and now I can’t see my account number.

Re: Issue

hairbag1 — Tue, 03 Dec 2024 01:33:21 GMT

@Teresa80046 if your PM account is still active, log in to the app on your cell > Manage Subscription > you should see your name and account number there.

Re: Issue

Chalupa_Batman — Tue, 03 Dec 2024 01:33:22 GMT

@Teresa80046 wrote:
Have issues porting out my number. I started the request and now I can’t see my account number.

Hello @Teresa80046

I usually recommend not porting right away. Get your account all started first. Make sure calls work both ways and texts as well. Data too. THEN port number.