topic Re: Sim no longer valid in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-no-longer-valid/m-p/1282855#M884621 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/501519">@tateshka</a>&nbsp;</P><P>has it been more than 90 days suspended ? If so, you need a new sim to start a new account again.</P> Tue, 03 Dec 2024 01:06:22 GMT hairbag1 2024-12-03T01:06:22Z Sim no longer valid https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-no-longer-valid/m-p/1282853#M884619 <P>I had my purse stolen and it took awhile to get my new credit card d/t the mail forward mixup from my move across province. Point is I wasn't able to update my Public Mobile account with my new credit card details and now that I can login (I was having issues there as well), when I enter my PubMob Sim card serial number it says it's invalid. Why is this? And how may I rectify it as I'm quite attached to the number and I'm confused as to why my account details/plan is not accessible.</P> Tue, 03 Dec 2024 01:04:07 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-no-longer-valid/m-p/1282853#M884619 tateshka 2024-12-03T01:04:07Z Re: Sim no longer valid https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-no-longer-valid/m-p/1282855#M884621 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/501519">@tateshka</a>&nbsp;</P><P>has it been more than 90 days suspended ? If so, you need a new sim to start a new account again.</P> Tue, 03 Dec 2024 01:06:22 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Sim-no-longer-valid/m-p/1282855#M884621 hairbag1 2024-12-03T01:06:22Z