topic Re: Is the $10 off for six months available to existing customers for the 45 per month CAN USA MEX p in Get Support

Is the $10 off for six months available to existing customers for the 45 per month CAN USA MEX plan

Genuine — Mon, 02 Dec 2024 18:38:06 GMT

When I sign in and click on change subscription, I don't see the "$10 off for 6 months" for this plan. The " $10 off for 6 months" shows only when using the "Shop" button as shown below.

Is the $10 off for six months available to existing customers

Re: Is the $10 off for six months available to existing customers for the 45 per month CAN USA MEX p

Handy1 — Mon, 02 Dec 2024 18:40:10 GMT

@Genuine Yes for those that signed up and activated while the offer was there on the $45 and $55 plan

Re: Is the $10 off for six months available to existing customers for the 45 per month CAN USA MEX p

hTideGnow — Mon, 02 Dec 2024 18:40:11 GMT

HI @Genuine

sorry, that is for new activation only

(I checked my own account and no, the $10 for 6 months offer is not there)

Re: Is the $10 off for six months available to existing customers for the 45 per month CAN USA MEX p

Genuine — Mon, 02 Dec 2024 18:42:11 GMT

Two answers - two different replies - the $10 is still showing in the "Plans" link for everyone

Re: Is the $10 off for six months available to existing customers for the 45 per month CAN USA MEX p

slusagm — Mon, 02 Dec 2024 18:42:33 GMT

normal you don't see it when you change subscription, that promo is for new activation only

Re: Is the $10 off for six months available to existing customers for the 45 per month CAN USA MEX p

hTideGnow — Mon, 02 Dec 2024 18:43:51 GMT

@Handy1 wrote:
@Genuine Yes for those that signed up and activated while the offer was there on the $45 and $55 plan

hi @Handy1 not for existing subscribers

and @Genuine only new activation, this offer is in response to the the Freedom offer for new activation, that one is new activation only too

Re: Is the $10 off for six months available to existing customers for the 45 per month CAN USA MEX p

hairbag1 — Mon, 02 Dec 2024 18:45:05 GMT

@Genuine

I'm also an existing PM customer and don't have that offer available to me either.

Re: Is the $10 off for six months available to existing customers for the 45 per month CAN USA MEX p

Handy1 — Mon, 02 Dec 2024 18:59:41 GMT

@hTideGnow Didn’t say for existing read my reply , yes it’s for those that activated while the offer was there no where’s I said for existing customers . Sorry if I confused anyone @Genuine