topic Re: Call, call,data not working in US roaming add on in Ft Lauderdale, Florida in Get Support

Call, call,data not working in US roaming add on in Ft Lauderdale, Florida

Haren — Mon, 02 Dec 2024 17:46:15 GMT

Re: Call, call,data not working in US roaming add on in Ft Lauderdale, Florida

hTideGnow — Mon, 02 Dec 2024 17:48:38 GMT

hI @Haren

so, no calls no data when you are in Florida?

Reboot phone once more and make sure you have Roaming data turned on

Change network mode to 4G or LTE for easier connection.

try manual connect to all these 3 networks and see which one works: T-Mobile, AT&T and Verizon

Re: Call, call,data not working in US roaming add on in Ft Lauderdale, Florida

Handy1 — Mon, 02 Dec 2024 17:49:06 GMT

@Haren Try phone set to 4G/LTE not 5G and make sure your connected to T mobile -AT&T or verizon

Re: Call, call,data not working in US roaming add on in Ft Lauderdale, Florida

slusagm — Mon, 02 Dec 2024 17:49:31 GMT

did you turn on Roaming data on the phone?

which network the phone connects to ? try manual connect to T-Mobile or AT&T or Verizon

Re: Call, call,data not working in US roaming add on in Ft Lauderdale, Florida

hairbag1 — Mon, 02 Dec 2024 17:53:10 GMT

@Haren

if your cellphone isn't on the Public Mobile whitelist of volte enabled phones...you won't be successful in placing calls while in US using Public Mobile. Click this link and scroll down to whitelisted phones...

https://www.publicmobile.ca/en/bc/get-help/articles/volte