topic Re: Waiting for call back in Get Support

Waiting for call back

graice3 — Mon, 02 Dec 2024 19:07:43 GMT

Hello I received a text saying PM will connect with me regarding incorrect account. Please get back to me soon, I've been in waiting since yesterday afternoon. Thank you

Re: Waiting for call back

eddieO — Mon, 02 Dec 2024 14:54:23 GMT

@graice3 since it's been so long I would advise to contact them again. They may be really busy with Black Friday/Cyber Monday activities but try contact them again:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)

Re: Waiting for call back

Handy1 — Mon, 02 Dec 2024 14:54:16 GMT

@graice3 They won’t contact you you will need to engage them

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Waiting for call back

hTideGnow — Mon, 02 Dec 2024 14:55:34 GMT

hi @graice3

they won't call you back, but you can call PM porting support team yourself. I have sent you the porting support team number. Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call

Re: Waiting for call back

graice3 — Mon, 02 Dec 2024 14:56:05 GMT

Thanks. I also did this too. Maybe I'll message again. Thank you

Re: Waiting for call back

computergeek541 — Mon, 02 Dec 2024 15:46:11 GMT

Re: Waiting for call back

graice3 — Mon, 02 Dec 2024 22:47:53 GMT

Thank you. I called them and it's sorted now. Many thanks for your suggestions.