topic Re: Buy subscription before receiving physical sim in Get Support

Buy subscription before receiving physical sim

Cookie22 — Mon, 02 Dec 2024 11:44:33 GMT

Hello,

I want to take advantage of current offer before it expires, but don’t yet have a SIM and prefer physical. Amazon would not deliver sim until Dec 17 and community seems to recommend buying instore or from Amazon rather than buying directly from Public. So, do I buy subscription now and indicate I have a sim card — and then wait to finish process later? Also, want to port old number from Koodo (postpaid) -do I wait for new sim? Not tech savvy, so thanks for assistance.

Re: Buy subscription before receiving physical sim

Phil_Adelphus — Mon, 02 Dec 2024 12:28:47 GMT

@Cookie22 You can subscribe now and order a sim and activate it when you get it - apparently Public Mobile has a back-up plan for the Canada Post strike (many complaints on here are because the shipping can take several days to a few weeks via the normal method). If you're anywhere near a Telus/Koodo corporate store you can get a physical sim there. You will need to have your Public Mobile account activated before porting your number or you won't have a working phone, once you port your number your previous provider closes the account.

Re: Buy subscription before receiving physical sim

hTideGnow — Mon, 02 Dec 2024 13:10:30 GMT

HI @Cookie22

if you like ,you can buy the Public Mobile sim from Telus or Koodo or Mobile Klink store in person. Just find the stores here first and call them to confirm if they have the PM sim card in stock

Telus or Koodo or Mobile Klinik store https://www.publicmobile.ca/en/on/pick-up-SIM

Re: Buy subscription before receiving physical sim

Handy1 — Mon, 02 Dec 2024 14:04:28 GMT

@Cookie22 another option if your phone is eSIM compatible you can choose eSIM on signs up using the public mobile app and activate right away and not have to wait at all for physical SIM card to arrive and a avoid going to the stores.

Re: Buy subscription before receiving physical sim

hTideGnow — Mon, 02 Dec 2024 14:29:06 GMT

hi @Handy1

OP prefer physical sim card

Re: Buy subscription before receiving physical sim

Handy1 — Mon, 02 Dec 2024 14:53:28 GMT

@hTideGnow Th and missed that part and don’t blame OP I prefer physical sim too , but eSIM can be instant activation with no need to wait or fight the busy stores and traffic lol

Re: Buy subscription before receiving physical sim

Cookie22 — Mon, 02 Dec 2024 16:17:12 GMT

Thanks all. I will see if local store has a card. If not, I will order one from Public and hope it gets here before Amazon’s Dec 17. I will then activate the card and hopefully transfer the number from Koodo then. Thanks for the help.