topic Self serve app in Get Support

Self serve app

David01 — Tue, 04 Jan 2022 21:18:11 GMT

Just wondering if PM ever plans on developing a self serve app for customers? Rogers has one for its Chatr brand, but Telus doesn't have one for us and Bell doesn't have one for its Lucky Mobile brand, nor did it make one for its legacy brand Solo. After this long, I dont imagine they will, but maybe someone has some idea? Anyway, just curious.

Re: Self serve app

matbasm — Wed, 16 May 2018 22:07:01 GMT

@David01, If you are referring to a mobile app, that is highly unlikely to happen any time in the near future. It has been brought up in the past, and there has been no indication of it being in the pipeline. PM is purely no frills, so I would bet heavily against it...

Re: Self serve app

mpcdesign — Wed, 16 May 2018 23:04:24 GMT

@David01, that's a great idea. Public Mobile used to have in the Community Forum was 'Post an Idea,' and I believe this is no longer available. But, honestly, it isn't going to happen anytime soon! They beat this too death!

one of the community leaders here,

@srlawren, and @Fenix wrote:

If you really want to appify your PM account, you could try this workaround I detailed using Hermite Lite. Might or might not meet your needs, but worth a look.

Re: Self serve app

meocon — Thu, 17 May 2018 01:11:58 GMT

I don't think PM need to create one because PM can pass those savings on to you. For now PM website is good enough.

Re: Self serve app

will13am — Thu, 17 May 2018 02:05:35 GMT

In most situations, I try hard to be the eternal optimist, but not for this to happen. This has pretty much been dismissed long ago.

Re: Self serve app

stonechucker — Thu, 17 May 2018 12:19:24 GMT

Considering that Koodo gave up their mobile app for a 'customer loved' website, there's less a chance of a Public Mobile app, than getting struck by lightning 3 times.

Re: Self serve app

David01 — Thu, 17 May 2018 14:34:16 GMT

I guess the website will have to do. I mean, it's not nearly as convenient, but its something. I'll just be thankful for it lol.

Re: Self serve app

srlawren — Thu, 17 May 2018 20:54:51 GMT

@stonechucker wrote:
Considering that Koodo gave up their mobile app for a 'customer loved' website, there's less a chance of a Public Mobile app, than getting struck by lightning 3 times.

Yep. Freedom Mobile just discountinued their iOS and Android mobile apps in favour of their web tools, too.