topic Re: Account access in Get Support

Account access

giovanniasp — Sun, 01 Dec 2024 18:28:13 GMT

I don’t have access to my account. It says forbidden. And log me off automatically. I put my a email and password and receive the evensafe code and system don’t let me in. Pay for a plan 50 gb data and I don’t have service

Re: Account access

Handy1 — Sun, 01 Dec 2024 18:34:20 GMT

@giovanniasp

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Account access

hairbag1 — Sun, 01 Dec 2024 18:34:48 GMT

@giovanniasp

others have reported similar issues today, but message customer support for them to investigate for you. Give them your acct #, ph #, name on acct, PM pin # etc...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437