topic Phone not working in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone-not-working/m-p/1281703#M883824 <P>I have just updated my CC info and phone still isn’t working&nbsp;</P> Sun, 01 Dec 2024 16:03:29 GMT GayleC 2024-12-01T16:03:29Z Phone not working https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone-not-working/m-p/1281703#M883824 <P>I have just updated my CC info and phone still isn’t working&nbsp;</P> Sun, 01 Dec 2024 16:03:29 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone-not-working/m-p/1281703#M883824 GayleC 2024-12-01T16:03:29Z Re: Phone not working https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone-not-working/m-p/1281705#M883825 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/479841">@GayleC</a>&nbsp;</P><P>Now you have to load up funds equivalent to your plan cost.</P><P>You can make a manual payment on the the following page. Load enough funds and account should renew itself&nbsp;</P><P><SPAN><A href="https://myaccount.publicmobile.ca/en/account/payment/funds/card" target="_blank">https://myaccount.publicmobile.ca/en/account/payment/funds/card</A></SPAN></P> Sun, 01 Dec 2024 16:07:48 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone-not-working/m-p/1281705#M883825 Dunkman 2024-12-01T16:07:48Z Re: Phone not working https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone-not-working/m-p/1281707#M883826 <P>Just updating CC will not restart service.</P><P>You have to manually add funds and if needed press a button to 'continue service' or similar.</P> Sun, 01 Dec 2024 16:08:42 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone-not-working/m-p/1281707#M883826 Yummy 2024-12-01T16:08:42Z