topic Re: Texting GIF & Pic's in Get Support

Texting GIF & Pic's

Jonrob — Sat, 30 Nov 2024 21:29:48 GMT

I have been with public mobile for many year's now. For some reason in the last 4 or 5 months I can not send Pic's or GIF's by text, it keeps saying delivering and then fails to send. I am baffled by this. I have not changed my phone (1plus Nord 100) and I have not changed my plan. Any help would be greatly appreciated.

Thanks,

Douglas

Re: Texting GIF & Pic's

fixin1 — Sat, 30 Nov 2024 21:01:05 GMT

@Jonrob - Have you recently turned off mobile data? If you did, MMS (The old style of Picture, GIF, and Video texts) use mobile data. Just in a different way that does not take from your data allotment.

Re: Texting GIF & Pic's

Dunkman — Sat, 30 Nov 2024 21:28:41 GMT

@Jonrob

There was a recent announcement about MMS messaging for older android phones:

https://productioncommunity.publicmobile.ca/t5/Announcements/Picture-and-Group-Messaging-End-Date-Fe...

You could try setting your APN settings to following:

New Settings:

APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: mmscproxy.mobility.ca
MMS port: 8799
MCC: 302
MNC: 220
APN Type: default,supl,mms
or default,mms,agps,supl,fota,hipri

Re: Texting GIF & Pic's

Nezgar — Sun, 01 Dec 2024 15:59:35 GMT

@Dunkman wrote:
@Jonrob
New Settings:
APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: mmscproxy.mobility.ca
MMS port: 8799
MCC: 302
MNC: 220
APN Type: default,supl,mms
or default,mms,agps,supl,fota,hipri

Just to add to the above... I found for it to continue work in my Android 8.1 device as well as an even older android 6.0 device, the APN setting specifically had to be in all uppercase - so try using "SP.MB.COM"

Re: Texting GIF & Pic's

Jonrob — Sun, 01 Dec 2024 19:16:35 GMT

Have changed the settings as suggested, still unable to send picture's and GIF'S. Have Android 11. OnePlus Nord 100. Was able to send both pics and GIF'S in the past with the same cell. Haven't changed my plan at all.

Thanks,

Douglas

Re: Texting GIF & Pic's

softech — Sun, 01 Dec 2024 19:21:14 GMT

@Jonrob

With OnePlus, there might be a bit more work than simply updating. Many confirmed that you need to delete the current APN profile first. Then Add new profile and add according to this, please note case-sensitive and do not add extra spaces. Remember to save the new APN and then reboot the phone before you try

APN: sp.mb.com
(or try all upper case SP.MB.COM)
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms
or   default,mms,agps,supl,fota,hipri
   (might need to include DUN for hotspot, please note case sensitive)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
or  Turn APN on/off APN turned on
Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D

Re: Texting GIF & Pic's

Jonrob — Sat, 14 Dec 2024 21:32:39 GMT

I have deleted my APN profile and added the new one with the settings suggested to me. Still unable to send pics and GIFs through text messaging. My data is on . Attaching my settings. Any help would be greatly appreciated.

Re: Texting GIF & Pic's

softech — Sat, 14 Dec 2024 22:28:35 GMT

@Jonrob what exact model of your phone?

try MVNO (Mobile virtual network operator)value: 4D4F

Re: Texting GIF & Pic's

Jonrob — Sat, 14 Dec 2024 22:41:32 GMT

Thanks for getting back to me. It's a OnePlus Nord 100. I have no problem texting, if send a picture or GIF it won't send. I use to be able to but for some reason now I cannot with the phone Which seems odd. I didn't change any of my settings.