topic Help , trying to transfer out from public mobile for days in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-trying-to-transfer-out-from-public-mobile-for-days/m-p/1281623#M883756 <P>I am trying to transfer to chatr for 6 days and simply public mobile did not send me SMS and keeping my number as a hostage</P> Sun, 01 Dec 2024 13:02:33 GMT Suffering 2024-12-01T13:02:33Z Help , trying to transfer out from public mobile for days https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-trying-to-transfer-out-from-public-mobile-for-days/m-p/1281623#M883756 <P>I am trying to transfer to chatr for 6 days and simply public mobile did not send me SMS and keeping my number as a hostage</P> Sun, 01 Dec 2024 13:02:33 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-trying-to-transfer-out-from-public-mobile-for-days/m-p/1281623#M883756 Suffering 2024-12-01T13:02:33Z Re: Help , trying to transfer out from public mobile for days https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-trying-to-transfer-out-from-public-mobile-for-days/m-p/1281624#M883757 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/499380">@Suffering</a>&nbsp; &nbsp;So your Public Mobile account is still active, and you still have your Public Mobile sim in the phone?</P> Sun, 01 Dec 2024 12:59:36 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-trying-to-transfer-out-from-public-mobile-for-days/m-p/1281624#M883757 Phil_Adelphus 2024-12-01T12:59:36Z Re: Help , trying to transfer out from public mobile for days https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-trying-to-transfer-out-from-public-mobile-for-days/m-p/1281626#M883759 <P>Yes, account is active, and still keeping the public mobile , I cannot do without my phone number.</P> Sun, 01 Dec 2024 13:04:26 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-trying-to-transfer-out-from-public-mobile-for-days/m-p/1281626#M883759 Suffering 2024-12-01T13:04:26Z Re: Help , trying to transfer out from public mobile for days https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-trying-to-transfer-out-from-public-mobile-for-days/m-p/1281647#M883775 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/499380">@Suffering</a>&nbsp;</P><P>If your PM account is active, PM should not be blocking your port request.&nbsp;</P><P>You should ask Chatr to initiate port request again.</P><P>Use your PM account number, account holder name and phone number for port request information. Avoid using IME of the phone.&nbsp;</P><P>If still having issues, contact customer service agent to see if Public mobile is doing anything to block the request.&nbsp;</P> Sun, 01 Dec 2024 14:25:04 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-trying-to-transfer-out-from-public-mobile-for-days/m-p/1281647#M883775 Dunkman 2024-12-01T14:25:04Z