topic Re: Number transfer in Get Support

Number transfer

Glenn416 — Sun, 01 Dec 2024 09:25:00 GMT

It's been 5hrs and my old phone number has not been transferred yet, is this normal?

golfball — Sun, 01 Dec 2024 06:51:46 GMT

Did you allow the number transfer via text message?

Glenn416 — Sun, 01 Dec 2024 06:58:28 GMT

I never got the text.

BKNS27 — Sun, 01 Dec 2024 08:39:20 GMT

Did you leave tge old SIM in your phone for the SMS text from you old carrier to reply with YES?

There is a 90 minute window for you to reply so you missed it.

You will need to pm a CS_Agent to have your old carrier resend the text.