7B1 error

elena22 — Sun, 01 Dec 2024 02:54:27 GMT

I am getting the 7B1 error and cannot make calls. What do I do?

Re: 7B1 error

Dunkman — Sun, 01 Dec 2024 03:48:09 GMT

Try rebooting your phone. If that does not work, you can try a network reset of phone (note: this will erase any saved Wifi passwords).

If that does not work, you will need to contact customer service agent:

Send a ticket via the chatbot to customer service agent (CSA) via link:

If that does not work,

Send a private message to CSA through the following link :