Cancellation

rjphone — Sat, 30 Nov 2024 21:20:52 GMT

I just paid the first month fee on a new account and have not yet activated it. How do I cancel and get a refund?

Re: Cancellation

fixin1 — Sat, 30 Nov 2024 21:02:45 GMT

@rjphone - To cancel, please try contacting an agent. Please do not do a credit card chargeback as if you have Mobility / Home services in the present / in the future with TELUS, Koodo or Public, it may fail.

⬇️ Click the link for an Agent * ⬇️

https://urlshortner.tiia.ai/xYpc_I

If the link above doesn’t work correctly OR you don’t have access to Log In, please go here to create a ticket to CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

* - CS_Agent will typically get back to you within 48 hours. They work 7 days a week from 9 AM to 10 PM EST. You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for one of the agents responding back to you because they may notify you asking for some information via Private Message, in your community mailbox by clicking this link here: Mailbox

Re: Cancellation

computergeek541 — Sat, 30 Nov 2024 21:39:34 GMT

topic Re: Cancellation in Get Support

Cancellation

Re: Cancellation

Re: Cancellation