topic Roaming add-on versus Subscription change? in Get Support

Roaming add-on versus Subscription change?

Gib7 — Sat, 30 Nov 2024 19:13:24 GMT

HI,

I am a new Public subscriber and other than some porting in issues, I have been quite happy with the service.

We are planning a three week trip to the US. I currently have the basic $19 /mo. subscription.

I could purchase two 15 day US roaming add-ons for $60 but it appears that I could also just switch to the $30 /mo. CAN/US subscription for a month and then switch back for a net cost of $11. Am I missing something here?

Cheers

Gib7

Re: Roaming add-on versus Subscription change?

Chalupa_Batman — Sat, 30 Nov 2024 19:16:37 GMT

@Gib7 wrote:
HI,
I am a new Public subscriber and other than some porting in issues, I have been quite happy with the service.
We are planning a three week trip to the US. I currently have the basic $19 /mo. subscription.
I could purchase two 15 day US roaming add-ons for $60 but it appears that I could also just switch to the $30 /mo. CAN/US subscription for a month and then switch back for a net cost of $11. Am I missing something here?
Cheers
Gib7

Hello @Gib7

You can only purchase 1 add on at a time. If you plan on being more than 15 days, it's WAY better to get a Canada/US plan instead. Cheapest is the $30 plan which IMO, better than addons. You will NOT be able to switch back to the $19. You will be stuck at the $30 plan moving forward unless you port out your number to another provider and then port back in as a new subscriber.

Re: Roaming add-on versus Subscription change?

computergeek541 — Sat, 30 Nov 2024 19:15:46 GMT

@Gib7 wrote:
I am a new Public subscriber and other than some porting in issues, I have been quite happy with the service.
We are planning a three week trip to the US. I currently have the basic $19 /mo. subscription.
I could purchase two 15 day US roaming add-ons for $60 but it appears that I could also just switch to the $30 /mo. CAN/US subscription for a month and then switch back for a net cost of $11. Am I missing something here?

There's a good chance that after chaning to the $30 plan, you won't be able to go back to the $19 plan. Also, please note that none of Public Mobile's plans are per month. The plan that you are considering is a 30 day plan.

Re: Roaming add-on versus Subscription change?

Gib7 — Sat, 30 Nov 2024 22:15:41 GMT

That seems odd. Do they only allow changes to higher cost subscriptions? Is that in the terms of service somewhere (must admit I did not read all the fine print)!