topic Re: wrong plan in Get Support

wrong plan

bawdy — Sat, 30 Nov 2024 18:40:59 GMT

Good day, I am in the process of getting 3 lines with you for my whole family, but didn't realize I needed 3 separate account for each of the family member. Now with my own account, I made the mistake of getting the 23$ plan but I need the 29$ plan (CAN-USA-MEX).

Can you help with to change it before I start the process of transferring my number?!

thanks

Re: wrong plan

hTideGnow — Sat, 30 Nov 2024 17:55:03 GMT

hi @bawdy you will need support help and see if they can sort it out for you

you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: wrong plan

bawdy — Sat, 30 Nov 2024 18:01:24 GMT

great...thanks.

private msg sent