topic Re: trusted device in Get Support

trusted device

MeAlso — Sat, 30 Nov 2024 16:11:48 GMT

Is anyone having success with 'trusted device' settings skipping 2FA for MacOS/Safari from Desktop and iOS/Safari from iPhone? I get a request for 2FA every time.

If so, if you know what you are doing that makes it work, please share!

Thanks!

Re: trusted device

eddieO — Sat, 30 Nov 2024 16:14:03 GMT

@MeAlso I have Safari/MacOS and my trusted device is working on the computer but on my iPhone it never seems to remember it. I've been told to check that the browser history is not set to clear cache on browser exit as this is likely the problem

Re: trusted device

fixin1 — Sat, 30 Nov 2024 16:15:22 GMT

@MeAlso - Yes, I do. Make sure that you do not have Private Browsing enabled as it will basically disable it.

The trust device works for 14 days without logging back in before you need to enter a code again.

btw I also have a Mac + iPhone running safari.

Re: trusted device

kb_mv — Sat, 30 Nov 2024 16:18:15 GMT

@MeAlso It's interesting that on my Mac using Brave I always have to do the 2FA. This is a function of Brave browser though so I don't mind as I don't often use it look at my account. On my Pixel phone, I never have to do 2FA as the App always seems to be signed in.

Edit: spelling