topic Internet in Get Support

Internet

John092 — Sat, 30 Nov 2024 13:53:15 GMT

Did not have issue using their internet downtown Torotno yesterday? My internet was not loading my YouTube or fb etc. only my iMessage was working.if you had the same issue how did you fix it ?

Re: Internet

hairbag1 — Sat, 30 Nov 2024 14:42:51 GMT

@John092

I'm not in Toronto, but I do know that there can be localized network upsets that will cause symptoms as you mention. It might be just fine today. You could try rebooting your cell to see if that helps. I don't see anyone else reporting similar issue in Toronto...but it's early !

Re: Internet

BKNS27 — Sat, 30 Nov 2024 15:40:10 GMT

@John092

If you are referring to your data. Reset your Network settings.

If you are referring to your home internet than it is your home internet provider that is the issue. Try unplugging the modem or router for 30 seconds and plug it back on.

Re: Internet

John092 — Sat, 30 Nov 2024 16:24:24 GMT

Thank you guys I am reading ppl having this issue when they updated their iPhone to 18.1.1, I restarted my phone hopes that fix the problem

Re: Internet

NorthernLights — Sat, 30 Nov 2024 18:39:49 GMT

i have an older phone and have to power down to get it to work