<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/" version="2.0">
  <channel>
    <title>topic Re: Cannot make conference calls in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-make-conference-calls/m-p/1281020#M883347</link>
    <description>&lt;P&gt;I figure out the solution to conference call issue. You call the 1st caller and the 2nd call call you and then you merge the call. It works. But when you add the second caller to the call the first caller is muted.&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Sat, 30 Nov 2024 05:15:43 GMT</pubDate>
    <dc:creator>RG31</dc:creator>
    <dc:date>2024-11-30T05:15:43Z</dc:date>
    <item>
      <title>Cannot make conference calls</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-make-conference-calls/m-p/1204141#M832236</link>
      <description>&lt;P&gt;I need help! Every time I try to make a conference call, the first person on the line turns mute when adding the second person. How can I solve it? I was told it’s an issue with the phone service provider.&lt;/P&gt;</description>
      <pubDate>Wed, 22 May 2024 14:15:59 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-make-conference-calls/m-p/1204141#M832236</guid>
      <dc:creator>yen</dc:creator>
      <dc:date>2024-05-22T14:15:59Z</dc:date>
    </item>
    <item>
      <title>Re: Cannot make conference calls</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-make-conference-calls/m-p/1204145#M832237</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/82801"&gt;@yen&lt;/a&gt;&amp;nbsp;- And all of you are on Public Mobile or on different providers that offer conference calling?&lt;/P&gt;&lt;P&gt;You may want to contact CS_Agent here:&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Submit a ticket via Chatbot:&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;&lt;span class="lia-unicode-emoji" title=":warning:"&gt;⚠️&lt;/span&gt;&lt;/SPAN&gt; &lt;A href="https://productioncommunity.publicmobile.ca/t5/Announcements/Longer-Than-Normal-Support-Wait-Times/td-p/1197464" target="_blank"&gt;&lt;STRONG&gt;Public Mobile is Experiencing longer support wait times currently!&lt;/STRONG&gt;&lt;/A&gt; &lt;A href="https://productioncommunity.publicmobile.ca/t5/Announcements/Longer-Than-Normal-Support-Wait-Times/td-p/1197464" target="_blank"&gt;&lt;STRONG&gt;Do Not Reply back to CS_Agent after submitting your ticket unless you solved it!&lt;/STRONG&gt;&lt;/A&gt; &lt;A href="https://productioncommunity.publicmobile.ca/t5/Announcements/Longer-Than-Normal-Support-Wait-Times/td-p/1197464" target="_blank"&gt;&lt;STRONG&gt;Click here to bring up the Article!&lt;/STRONG&gt;&lt;/A&gt; &lt;STRONG&gt;&amp;nbsp;&amp;nbsp;&lt;/STRONG&gt;&lt;SPAN&gt;&lt;span class="lia-unicode-emoji" title=":warning:"&gt;⚠️&lt;/span&gt;&amp;nbsp;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="fixin1_0-1716385452303.png" style="width: 400px;"&gt;&lt;img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/125999iC17F7566885C953E/image-size/medium?v=v2&amp;amp;px=400" role="button" title="fixin1_0-1716385452303.png" alt="fixin1_0-1716385452303.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;If you just want it quick and easy, here it is:&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;&lt;span class="lia-unicode-emoji" title=":down_arrow:"&gt;⬇️&lt;/span&gt;&amp;nbsp; Click the link for an Agent &lt;/SPAN&gt;&lt;STRONG&gt;*&lt;/STRONG&gt;&lt;SPAN&gt; &lt;span class="lia-unicode-emoji" title=":down_arrow:"&gt;⬇️&lt;/span&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;A href="https://urlshortner.tiia.ai/xYpc_I" target="_blank"&gt;&lt;STRONG&gt;https://urlshortner.tiia.ai/xYpc_I&lt;/STRONG&gt;&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;If the link above doesn’t work correctly OR you don’t have access to Log In, please go here to create a ticket to CS_Agent: &lt;/STRONG&gt;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"&gt;&lt;SPAN&gt;https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437&lt;/SPAN&gt;&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;* - CS_Agent will typically get back to you within 48 hours. They work 7 days a week from 9 AM to 10 PM EST.&amp;nbsp; You will be required to login to your &lt;/STRONG&gt;&lt;A href="https://eversafe.id.telus.com/user/khoros?goto=https%3A%2F%2Fauth.telus.com%3A443%2Fam%2Foauth2%2Fauthorize%3Fclient_id%3Dfe9fc04c-03b5-4570-87db-e6b3462ebddd%26redirect_uri%3Dhttps%3A%2F%2Fproductioncommunity.publicmobile.ca%2Fauth%2Foauth2callback%2Fproviderid%2Fdefault%26response_type%3Dcode%26state%3DdZkhOkpkd9kwMXObYTkI3AWV9e7Hx2CRb5bhVRR8uXJaLC93Mby17Pxk9tg1iThy3-g6_8yWY4GA-yjt4RZP88YY69WrLB3HhnhZtITZhtYvtxj7kE68b3IjSIUF6lk0PQTL-y9bUKoddK4_eiugxtPrTleQ4QXG1vI70R4pcq9aPm1_mCgi9r4ReSwZkNu47aUF7x5dKcGyz8A_Stza6wITHHUnf0H9udw7s7LFSMN5fRDB_IcUozNk63Yp5zZD%26scope%3Dopenid%2520profile%26code_challenge%3DzY6aOCJ4Z8e2kykH_yHz6XcRgEZQJ1IoIDiTM_Vxq-c%26code_challenge_method%3DS256%26referer%3Dhttps%3A%2F%2Fproductioncommunity.publicmobile.ca%2Ft5%2FPublic-Mobile-Community%2Fct-p%2FPublic_Mobile_Community%26acr%3Dkhoros%26acr_sig%3Dxk6kYKMbWJT2zDZ_qn4UO_oUvF19-1u2Gi4F6XdRF7Y" target="_blank"&gt;&lt;STRONG&gt;Public Mobile Community Account&lt;/STRONG&gt;&lt;/A&gt;&lt;STRONG&gt; to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for one of the agents responding back to you because they may notify you asking for some information via Private Message, in your community mailbox by clicking this link here: &lt;/STRONG&gt;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank"&gt;&lt;STRONG&gt;Mailbox&lt;/STRONG&gt;&lt;/A&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 22 May 2024 13:44:25 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-make-conference-calls/m-p/1204145#M832237</guid>
      <dc:creator>fixin1</dc:creator>
      <dc:date>2024-05-22T13:44:25Z</dc:date>
    </item>
    <item>
      <title>Re: Cannot make conference calls</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-make-conference-calls/m-p/1281020#M883347</link>
      <description>&lt;P&gt;I figure out the solution to conference call issue. You call the 1st caller and the 2nd call call you and then you merge the call. It works. But when you add the second caller to the call the first caller is muted.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sat, 30 Nov 2024 05:15:43 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-make-conference-calls/m-p/1281020#M883347</guid>
      <dc:creator>RG31</dc:creator>
      <dc:date>2024-11-30T05:15:43Z</dc:date>
    </item>
  </channel>
</rss>

