topic Re: I cannot get service in Get Support

I cannot get service

Tuffter — Fri, 29 Nov 2024 23:03:45 GMT

Hello

I just transferred from Freedom. They have cancelled from their end. But now I cannot get any service on Public and cannot login to anything (getting the Forbidden A1 error)

I have a sim card I just got today from Telus and it is in the phone but nothing is working. I have already paid with my credit card.

Can someone help me with this mess please? I have no phone access now.

Re: I cannot get service

Handy1 — Fri, 29 Nov 2024 23:04:49 GMT

@Tuffter

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: I cannot get service

hTideGnow — Fri, 29 Nov 2024 23:07:54 GMT

hi @Tuffter

support agent can help to sort out the service and login problem. You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage