topic Re: Account set up in Get Support

Account set up

Keithneeds — Fri, 29 Nov 2024 20:08:00 GMT

I started to order a plan .i entered all my credit card info. How do i remove that card data and cancel

Re: Account set up

hTideGnow — Fri, 29 Nov 2024 20:09:25 GMT

you want to cancel already?

You will have to ask support to help , you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Account set up

Keithneeds — Fri, 29 Nov 2024 20:19:07 GMT

Thank you for your live help. I need to cancel because I can not manage thru this system of robotic communications.

Re: Account set up

Phil_Adelphus — Fri, 29 Nov 2024 20:49:56 GMT

@Keithneeds The direct/private message system @hTideGnow gave you a link to is not A1, it puts you in contact with a Public Mobile customer support agent.

Re: Account set up

Keithneeds — Sat, 07 Dec 2024 13:45:17 GMT

I am slow to reply but thank you for your reply. It was the help I needed to set me in the right direction