topic Re: Keeping plan with new number in Get Support

Keeping plan with new number

Lee_230 — Fri, 29 Nov 2024 10:45:13 GMT

I am thinking of getting a new phone and moving my number to that phone, then keeping my old phone and wanting a new number, but I would like to keep the plan I currently have with this new number. Is this possible? How do I do this?

Thanks so much for your help.

Re: Keeping plan with new number

BKNS27 — Fri, 29 Nov 2024 09:38:08 GMT

@Lee_230

Why don’t you move the SIM from the old phone to the new phone so the old number is on your new phone.

Then buy a new SIM and use a new email to create a new account with a new number on the old phone. You can’t have 2 accounts on the same email address/account. Remember to logout on the app on the old phone then create a new account/activate new SIM on the app.

Re: Keeping plan with new number

computergeek541 — Fri, 29 Nov 2024 10:44:56 GMT

@Lee_230 wrote:
I am thinking of getting a new phone and moving my number to that phone, then keeping my old phone and wanting a new number, but I would like to keep the plan I currently have with this new number. Is this possible? How do I do this?

While you can take the SIM card that is being used for your existing Public Mobile plan and place that into any device that you wish, you'll need to choose from the plans currently offered to new customers for the new account/new phone number. There isn't any way to transfer anything from one Public Mobile account to another.