topic Re: Newly activated plan in Get Support

Newly activated plan

Spellminer — Tue, 04 Jan 2022 21:17:39 GMT

Hi, I just activated my account and went with the 10$ plan, I have not texted yet but every minute or so I am being deducted 1 text for no reason.

Re: Newly activated plan

Spellminer — Tue, 15 May 2018 00:34:15 GMT

Just as an update, it seems to have stopped when it reached 11 texts

Re: Newly activated plan

LEGO — Tue, 15 May 2018 01:00:17 GMT

Are you using an iPhone?

Re: Newly activated plan

Spellminer — Tue, 15 May 2018 00:43:14 GMT

Hi, no, I'm on my lg phone, apparently texts are being sent to 7721.

Re: Newly activated plan

LEGO — Tue, 15 May 2018 00:52:28 GMT

Your phone sending SMS by itself… Maybe you have a virus or something? What are those messages about?

Re: Newly activated plan

Spellminer — Tue, 15 May 2018 00:53:46 GMT

Cant see cause it doesnt show up on my phone, it only shows up on the website overview page, I had my phone off when I activated and that was when it started sending texts, while my phone was off. So I dont see it really being my phone the issue...

Re: Newly activated plan

LEGO — Tue, 15 May 2018 00:56:38 GMT

Send a private message to a Moderator_Team, tell them about this problem!
Here is the link: click here
In your message, please provide your name, Public Mobile account number or phone number, and PIN.
Good luck!

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Re: Newly activated plan

Spellminer — Tue, 15 May 2018 00:57:45 GMT

Thanks for your help once again, ill do that.

Re: Newly activated plan

smp99 — Tue, 15 May 2018 02:16:02 GMT

Boy, I wish we could get a definitive answer to all of these phantom texts and how to deal with them. I guess iPhone have to deal with iMessage, but how.