topic Re: Subscription in Get Support

Subscription

laughingart74 — Thu, 28 Nov 2024 21:06:19 GMT

How do I subscribe to the Black Friday deal. 29$/month. USA canada Mexico ?

Re: Subscription

Handy1 — Thu, 28 Nov 2024 21:10:38 GMT

@laughingart74 you can’t if your current plan cost more than $29 . Public mobile made it harder to downgrade plans . But you should see the $35-$45-$55 MEX plan available. If you don’t see the $35 one you can do immediate plan change to the $30 CAN/US plan then you should see the $35 MEX plan to change to using the change on next renewal option

adding but the $30 CAN/US plan only $1 more then $29 plan and gives you 20GB of data instead of 10GB

Re: Subscription

hTideGnow — Thu, 28 Nov 2024 21:10:53 GMT

hi @laughingart74

but eveyone sees the plan as PM is using targeted marketing now

But login My account and check Change Subscription page. If it is there, then click Change on Renewal to schedule a change

Re: Subscription

Meow — Thu, 28 Nov 2024 21:58:49 GMT

You can only get plans more expensive then what you currently have.

You will not be able to downgrade. Unless you open completely new account and close your current one.

Re: Subscription

Handy1 — Thu, 28 Nov 2024 22:18:54 GMT

Thats not completely true it still possible to downgrade just not so freely and easily anymore

Re: Subscription

will13am — Thu, 28 Nov 2024 22:46:46 GMT

@Handy1 wrote:
Thats not completely true it still possible to downgrade just not so freely and easily anymore

This one was a bit of a gift for existing customers. Never say no the gift.

Re: Subscription

Meow — Thu, 28 Nov 2024 23:44:45 GMT

@Handy1 wrote:
Thats not completely true it still possible to downgrade just not so freely and easily anymore

Well, that is a mixed bag; some customers Can and some CanNot downgrade.

That inconsistency is not really good as we all should be equal...

Re: Subscription

AdilRoohi — Fri, 29 Nov 2024 01:19:02 GMT

I signed up today by downloading the Public Mobile app and transferring my lines from Fido.