https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-payment/m-p/1279994#M882619 <P>Phone no longer works, received a text saying “plan did not renew because we didn’t receive your payment”. But same valid credit card is on file and I’ve re-entered it to be sure&nbsp;</P> Thu, 28 Nov 2024 17:46:36 GMT FlatlandRiver 2024-11-28T17:46:36Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-payment/m-p/1279994#M882619 <P>Phone no longer works, received a text saying “plan did not renew because we didn’t receive your payment”. But same valid credit card is on file and I’ve re-entered it to be sure&nbsp;</P> Thu, 28 Nov 2024 17:46:36 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-payment/m-p/1279994#M882619 FlatlandRiver 2024-11-28T17:46:36Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-payment/m-p/1279996#M882621 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/498269">@FlatlandRiver</a>&nbsp; After updated credit card info you need to make manual payment&nbsp;</P><P class=""><SPAN class="">please use this link to load funds and trigger the renewal </SPAN></P><P class=""><SPAN class=""><A href="https://myaccount.publicmobile.ca/en/account/payment/funds/card" target="_blank" rel="noopener">https://myaccount.publicmobile.ca/en/account/payment/funds/card</A></SPAN></P><P class="">Only other option is to buy payment voucher from shoppers &nbsp;drug mart 7-11 / shell gas station and load funds *611 to resume service right away .&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/498269">@FlatlandRiver</a>&nbsp;</P> Thu, 28 Nov 2024 17:50:59 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-payment/m-p/1279996#M882621 Handy1 2024-11-28T17:50:59Z