topic Help me to understand the data limit in Get Support

Help me to understand the data limit

YangKang — Wed, 27 Nov 2024 16:50:34 GMT

Hello,

Can someone help me to understand my plan for the data limit?

My plan says "1GB data at 4G speed".

Also it mentions "4G speed up to 100mbps."

does that mean I can use up to 1.1 GB every month?

Also what will happen if I used more than the data limit and I don't want to upgrade my plan?

Thanks a lot!

Re: Help me to understand the data limit

hTideGnow — Wed, 27 Nov 2024 16:53:30 GMT

HI @YangKang

your plan is 1GB, you can only use up to 1000Mb

the 100Mbps is a speed. There are other plan with slower speed (3G plan with only 3Mbps) or higher speed (5G plan with 250Mpbs)

and when you are done using 1GB, your data will stop until next renewal or you can buy extra data addon

Re: Help me to understand the data limit

Handy1 — Wed, 27 Nov 2024 16:55:59 GMT

@YangKang It means you have 1GB of data for 30 days to use then it will stop working until your plan renewals again . So if you need more data until your plan renews you will need to buy data add on to tide you over of just wait until your plan renews

Re: Help me to understand the data limit

YangKang — Wed, 27 Nov 2024 17:07:49 GMT

Thanks so much for your help on this. Have a nice day!