topic Re: Customer support in Get Support

Customer support

LynnBall — Tue, 26 Nov 2024 19:58:14 GMT

I have been paying monthly payments but unable to access my public mobile phone number. Also unable to contact someone for help wit this.

hairbag1 — Tue, 26 Nov 2024 20:00:59 GMT

are you able to log in to your PM account either web or app ? Can you still text and use data or are they ceased as well ?

Handy1 — Tue, 26 Nov 2024 20:01:45 GMT

submit ticket with support using the chat bubble bottom right of screen

If that doesn’t work you can always send direct private message to support .

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

hTideGnow — Tue, 26 Nov 2024 20:19:27 GMT

hi @LynnBall if you call 1-855-4PUBLIC from another phone and enter your phone number after, does it tell you if your phone is suspended?

if suspended, fastest way to resume service is to get a voucher from Shoppers Drug Mart and load the voucher using *611