topic Re: Transferring only one phone to PM in Get Support

Transferring only one phone to PM

Kevin_B — Tue, 26 Nov 2024 19:33:17 GMT

Hello. I have both my phone and my wife's phone on another provider. I want to move just my phone to PM. On the Transfer Number page where you have to approve the transfer, it has you agreeing to port the number AND cancel your account with the old provider. I want to confirm that this process will only move my phone to PM, and will leave my previous provider account containing my wife's phone intact. Thanks.

Re: Transferring only one phone to PM

hTideGnow — Tue, 26 Nov 2024 19:35:01 GMT

HI @Kevin_B

no worries, your account with the other carrier won't be closed as you still have another line there. Many were in similar situation (port only one line out from another account with couple lines) and they went well without hiccup

Re: Transferring only one phone to PM

Handy1 — Tue, 26 Nov 2024 19:35:21 GMT

@Kevin_B It will only cancel the one number from the account you want to transfer and leave the second line you have in same account intact no worries

Re: Transferring only one phone to PM

hairbag1 — Tue, 26 Nov 2024 19:36:21 GMT

@Kevin_B

your number will port to your new PM acct but wifes account will still be active on old network. BTW...why not just start wife on new PM account as well !!

Re: Transferring only one phone to PM

Kevin_B — Tue, 26 Nov 2024 19:50:02 GMT

Thank you very much for the quick replies! Much appreciated.