topic Re: How can I get refund? in Get Support

How can I get refund?

James64 — Tue, 26 Nov 2024 18:00:46 GMT

In order to transfer my mobile number to another service provider, I need subscription again. Can I get refund if I paid

Re: How can I get refund?

hairbag1 — Tue, 26 Nov 2024 15:57:35 GMT

@James64

nope...PM is a prepaid service...no refunds.

Re: How can I get refund?

hTideGnow — Tue, 26 Nov 2024 15:58:31 GMT

HI @James64

sorry, no refund . PM is a prepaid carrier and no refund for early renewal

You can resume service back for one month and port out closer to the end of the cycle so you wont waste money

Re: How can I get refund?

James64 — Tue, 26 Nov 2024 16:03:43 GMT

Thanks for applying me ! How can I resume for one month, I always pay for 3 months

Re: How can I get refund?

computergeek541 — Tue, 26 Nov 2024 16:04:41 GMT

Re: How can I get refund?

hTideGnow — Tue, 26 Nov 2024 16:05:54 GMT

HI @James64

before you resume service, to to Change Subscription page on My Account and pick the cheapest plan and click Change Now and then make the payment to resume

Re: How can I get refund?

hairbag1 — Tue, 26 Nov 2024 16:07:18 GMT

@James64

Re: How can I get refund?

James64 — Tue, 26 Nov 2024 16:15:14 GMT

Thank you so much! It worked:)

Re: How can I get refund?

hairbag1 — Tue, 26 Nov 2024 16:46:04 GMT

@James64 wrote:
Thank you so much! It worked:)

You might even find a plan with PM that you like and want to keep your PM account going. 🤗