topic Re: Referrals for Accounts in Get Support

Referrals for Accounts

A10A — Tue, 04 Jan 2022 21:17:19 GMT

After creating a Public Mobile account, can a person still put another person's number down as a referral? Thanks

Re: Referrals for Accounts

NDesai — Fri, 04 Nov 2016 18:18:32 GMT

No. You can only do it when you activate.

Re: Referrals for Accounts

exsoldier84 — Fri, 04 Nov 2016 18:30:20 GMT

you have to be more specific.

if Jason ordered a PM SIM card, activated it with referral given to Mary, then Mary will receive a referral credit.

A day later, George activates his PM SIM and gives referral to Jason, then Jason will receive a referral credit. Mary will not, because it does not cascade like a dominoe effect. Only one person gets the referral credit.

You should have put down someone with an active PM number to give the referral. otherwise nobody will get the credit. If you don't give any referral during activation, then you could contact a PM rep to do it manually.

Re: Referrals for Accounts

meekju1339 — Fri, 04 Nov 2016 18:33:39 GMT

@NDesai is correct. Once you activate you cannot give someone a referral unfortunately.

Re: Referrals for Accounts

paultran — Fri, 04 Nov 2016 18:42:26 GMT

I signed up on Monday and didnt add a referral when I activated. Today a coworker activated and referred me. Is there any way I can return the favor and add my co-worker as my referral? Thanks

Re: Referrals for Accounts

NDesai — Fri, 04 Nov 2016 18:44:41 GMT

@paultran wrote:
I signed up on Monday and didnt add a referral when I activated. Today a coworker activated and referred me. Is there any way I can return the favor and add my co-worker as my referral? Thanks

As I said earlier, you cannot after activating.

Re: Referrals for Accounts

daredogg — Fri, 04 Nov 2016 20:35:11 GMT

@NDesai raises a good point... since you can't add referrals later, make sure you have this information available when activating (whether it be the number of a spouse, family member, friend, co-worker). Don't know anyone on PM?! Talk to your friends and co-workers, as people would gladly give you their numbers if they knew you wanted to refer someone! lol

Re: Referrals for Accounts

daredogg — Fri, 04 Nov 2016 20:37:29 GMT

Hey @exsoldier84 not even the moderators can manually add a referral like you suggested in your post. Either you add the number during activation, or it's a lost referral.

Re: Referrals for Accounts

NDesai — Fri, 04 Nov 2016 21:18:10 GMT

@daredogg wrote:
Hey @exsoldier84 not even the moderators can manually add a referral like you suggested in your post. Either you add the number during activation, or it's a lost referral.

They might be able to but not in this case. They can if someone referred, but didn't get rewards. What is the point of this if you can just add someone wherever you want?

Re: Referrals for Accounts

habs33 — Fri, 04 Nov 2016 21:21:47 GMT

Another question, can you refer someone else when your account is active but haven't gotten your existing number ported?

Re: Referrals for Accounts

ShawnC13 — Fri, 04 Nov 2016 21:32:51 GMT

If you have an active account with plan you should be able to get the refer bonus. Did you get a new number and will port your existing over later? The phone number is probably just a way for PM to get to your account number to give you the bonus. Once you change your number by porting that will now reference your account number

Re: Referrals for Accounts

exsoldier84 — Sun, 06 Nov 2016 15:01:10 GMT

@dhanadhan wrote:
@daredogg wrote:
Hey @exsoldier84 not even the moderators can manually add a referral like you suggested in your post. Either you add the number during activation, or it's a lost referral.
They might be able to but not in this case. They can if someone referred, but didn't get rewards. What is the point of this if you can just add someone wherever you want?

thanks for clarifying!