topic Re: Network error in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-error/m-p/1278342#M881539 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/479466">@Keiko1</a>&nbsp; Makes sure she’s has cellular data on and MMS enabled&nbsp;</P> Mon, 25 Nov 2024 20:38:00 GMT Handy1 2024-11-25T20:38:00Z Network error https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-error/m-p/1278340#M881537 <P>My mum has public mobile and she gets a network error when she sends a picture with a text message but without the picture it goes fine. Any ideas</P> Mon, 25 Nov 2024 20:36:06 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-error/m-p/1278340#M881537 Keiko1 2024-11-25T20:36:06Z Re: Network error https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-error/m-p/1278342#M881539 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/479466">@Keiko1</a>&nbsp; Makes sure she’s has cellular data on and MMS enabled&nbsp;</P> Mon, 25 Nov 2024 20:38:00 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-error/m-p/1278342#M881539 Handy1 2024-11-25T20:38:00Z Re: Network error https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-error/m-p/1278352#M881548 <P>Text with pictures are MMS and it needs data on.&nbsp; Please turn on Mobile data&nbsp;</P> Mon, 25 Nov 2024 20:48:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-error/m-p/1278352#M881548 slusagm 2024-11-25T20:48:49Z Re: Network error https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-error/m-p/1278358#M881553 <P>100% sounds like mobile data needs to be turned on in the device settings. That should solve the issue.&nbsp;</P> Mon, 25 Nov 2024 20:51:14 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Network-error/m-p/1278358#M881553 Darren21 2024-11-25T20:51:14Z