topic Re: Payment in Get Support

Payment

Nowlala — Mon, 25 Nov 2024 17:56:29 GMT

I change my payment debit method and they are not taking my payment. Cannot use my phone

hairbag1 — Mon, 25 Nov 2024 17:57:46 GMT

you can dial 611 to pay with your card but you need to know your PM pin number.

slusagm — Mon, 25 Nov 2024 17:59:34 GMT

so, you successfully update the card but unable to make payment?

Is account already suspended? maybe you need to buy voucher for this renewal.

Nowlala — Mon, 25 Nov 2024 17:59:57 GMT

Where to you find yourpin

Handy1 — Mon, 25 Nov 2024 18:02:58 GMT

@Nowlala After updating credit card you need to make manual payment

please use this link to load funds and trigger the renewal

and to update your PIN

PIn update page

hTideGnow — Mon, 25 Nov 2024 18:02:49 GMT

try to reset your pin here

if same, you can buy vouchers from Shoppers Drug mart and load the voucher using *611