topic Re: Sim card question in Get Support

Sim card question

Joey21 — Mon, 25 Nov 2024 02:42:53 GMT

Hi, I was a public mobile user before (5 months ago) and I have a physical SIM card, my question is:

if I want to go back to public mobile, can i use the previous sim card instead of buy a new one?

thanks a lot!

Re: Sim card question

slusagm — Mon, 25 Nov 2024 02:44:29 GMT

no, you cannot. SIM card can only be activated once. You need a new sim card

Re: Sim card question

hTideGnow — Mon, 25 Nov 2024 02:45:22 GMT

Sorry @Joey21 you cannot use the sim card. Please get a new one

Buy a PM physical sim card from Telus or Koodo or Mobile Klinik stores or via Amazon:

Telus or Koodo or Mobile Klinik store https://www.publicmobile.ca/en/on/pick-up-SIM
Amazon.ca https://www.amazon.ca/Public-prepaid-postpaid-Activate-Allinone/

Re: Sim card question

Chalupa_Batman — Mon, 25 Nov 2024 02:51:18 GMT

Hello @Joey21

When a Public Mobile account is closed, the SIM card itself becomes the world's smallest drink coaster. Which, in my opinion is such a waste of money and resources. Can you imagine... how many thousands of SIM cards are tossed each year in Canada alone? With that being said, you would have to purchase a new one OR if your phone can do eSIM, you can purchase an eSIM for $5 though the app. The good news though, the requirement of eSIM moving forward would be free. So check your phone and see if it can handle an eSIM.

Re: Sim card question

Darren21 — Mon, 25 Nov 2024 03:03:04 GMT

E Sims are currently free with the black Friday deals. If your phone is compatible that's always an option.