topic Has anyone had problems using can, usa, mex plan? ? in Get Support

Has anyone had problems using can, usa, mex plan? ?

Richard1231 — Sun, 24 Nov 2024 03:16:02 GMT

While in Mexico, Has anyone used the new Can U.S. Mexico plan and does it work good?

Re: Has anyone had problems using can, usa, mex plan? ?

hTideGnow — Sun, 24 Nov 2024 03:03:13 GMT

hi @Richard1231

it only has came out for 2 or 3 days, I doubt anyone got it and went Mexico yet. So, definitely no one reported yet

but people on Telus used Mexico roaming with AT&T there without problem.

So, book a Mexican holiday now and you can be the first one report back about your MEX roaming experience

Re: Has anyone had problems using can, usa, mex plan? ?

Dunkman — Sun, 24 Nov 2024 03:27:12 GMT

@Richard1231

As mentioned these Mexico plans were just released. There is one member that I know that is heading to Mexico tomorrow with this PM plan. Once I find out, I will try to update this post.

Re: Has anyone had problems using can, usa, mex plan? ?

Dunkman — Tue, 26 Nov 2024 15:35:30 GMT

@Richard1231

Looks like one person has used this service in Mexico. No concerns so far.

Using ATT as partner

https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-i-use-my-public-mobile-in-Mexico/td-p/1278666

Re: Has anyone had problems using can, usa, mex plan? ?

Richard1231 — Wed, 27 Nov 2024 02:40:42 GMT

Im leaving tomorrow for Mexico. Didn't get plan changed on time, Will see how it works when it kicks in though.

Re: Has anyone had problems using can, usa, mex plan? ?

Richard1231 — Wed, 27 Nov 2024 02:41:50 GMT

Mine kicks in on Dec 21, will see how it works then

Re: Has anyone had problems using can, usa, mex plan? ?

Dunkman — Thu, 28 Nov 2024 15:23:08 GMT

@Richard1231

@Richard1231 wrote:
Mine kicks in on Dec 21, will see how it works then

Let us know how it goes.

Another PM customer just went to Mexico City and no major issues with usage of Mex roaming. There are a few dead spots as expected in a major city. Otherwise, no major complaints. ATT is the partner carrier.

Re: Has anyone had problems using can, usa, mex plan? ?

Richard1231 — Tue, 14 Jan 2025 22:42:04 GMT

Took many hour's and day's without service account you have to change network settings for some reason. I had to change it to Telcel. Kicked me off a few times and had to go to settings again and again. Seems to work most of the time now.

Re: Has anyone had problems using can, usa, mex plan? ?

Richard1231 — Tue, 14 Jan 2025 22:43:14 GMT

Had to change settings which I didn't know. On Telcel network