topic Re: Billing issue in Get Support

Billing issue

Nomig — Thu, 21 Nov 2024 19:21:56 GMT

Looks like, i ‘m paying an extra 2% in lueu of Tax and shouldn’t be paying it as i have been living in regina / Saskatchewan and should be paying only 11% tax instead of 13%

Thanks

Re: Billing issue

hairbag1 — Thu, 21 Nov 2024 19:24:20 GMT

@Nomig

tax is based on the area code you use. What area code are you ?

Re: Billing issue

Handy1 — Thu, 21 Nov 2024 19:25:14 GMT

@Nomig Tax is based on the area code of the phone number you have . So you have two choices one is to charge phone number to area code you living . Or keep you phone number same and buy payment vouchers in Regina and pay Regina tax and load the funds *611 or in your account . And pay less tax and keep same phone number win/win

Re: Billing issue

hTideGnow — Thu, 21 Nov 2024 19:25:45 GMT

HI @Nomig

sorry, the tax is based on phone number area code and not where you live or located

so , you have two choices to save some tax money

Change phone number to the province you are at so PM will start charging you the lower tax
Get a voucher from your local stores like Shoppers Drug mart or Gas station like Shell. They will charge you tax where you are at now and you load the voucher to your PM account (PM won't add any more tax on top)

Re: Billing issue

Nomig — Sat, 23 Nov 2024 02:22:24 GMT

Do you mean by voucher as reciept for goods purchased from regina store and upload it over there. Let me know.

Re: Billing issue

hTideGnow — Sat, 23 Nov 2024 02:33:37 GMT

hi @Nomig you can buy payment voucher from stores like Shoppers Drug Mart. Just go and ask for cashier for Public Mobile voucher and tell the amount you want

Then load the voucher using *611 on the PM phone or by login My Account, Payment page

Re: Billing issue

Handy1 — Sat, 23 Nov 2024 02:35:23 GMT

@Nomig Yes purchase PM payment voucher from shoppers drug mart 7-11 or shell gas station and load the funds from the voucher slip by entering the PIN code on the bottom of the voucher . This way you pay the tax of the provide your living in and can keep your same phone number as I previously mentioned above just use your phone *611 to load the funds easy peasy

pic of vendors

Re: Billing issue

Nomig — Sat, 23 Nov 2024 03:21:37 GMT

Only 1 time i have to do it or do it every month by loading a voucher.

Re: Billing issue

hTideGnow — Sat, 23 Nov 2024 03:25:43 GMT

HI @Nomig

if you want to save the tax, you will have to buy voucher from stores so you got charged the SK tax

but if you don't care to pay a bit more tax, then you can leave it with PM to take the payment from your credit card, which the tax will be charged based on the area code of your phone number

Re: Billing issue

Handy1 — Sat, 23 Nov 2024 03:28:34 GMT

@Nomig You have to do it every month if you want to pay the lesser tax of province your in to keep same phone number . Or you can just charge your phone number to the area code your in to let the credit card be charged every 30 days and pay the better tax rate so it’s one or the other to pay less tax