topic Re: Upgrading to a different phone with different SIM cards. in Get Support

Upgrading to a different phone with different SIM cards.

Misty611 — Fri, 22 Nov 2024 21:25:33 GMT

How do i change my public mobile phone Galaxy S5 to a Galaxy S22, as they have different sized SIM cards?

Handy1 — Fri, 22 Nov 2024 21:27:20 GMT

@Misty611 Just pop the outer edge off the SIM card to fit sim tray of new phone

3 hole punch /desired size

Note flat edge corner / fit flush in tray

No lifting or rising /push in all the way

hTideGnow — Fri, 22 Nov 2024 21:27:35 GMT

hi @Misty611 if you look carefully, you can remove the outside and make it smaller to fit the new phone

but just in case you want to get a new sim card,

Then message support agent and ask them to help to update your account with the new sim card:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Misty611 — Fri, 22 Nov 2024 21:35:30 GMT

Thank you. I will save this information. 😊