eSIM transfer

JF_L — Sat, 23 Nov 2024 01:45:24 GMT

Got a newer iPhone and it’s unable to transfer the sim from the old one. I am using an eSIM

Re: eSIM transfer

softech — Fri, 22 Nov 2024 20:51:22 GMT

eSIM cannot be moved. BUT Luckily, you can get a replacement for FREE

To rebuy new eSIM for FREE, first, download the app on your new phone. Click Account from the bottom, then click Purchase SIM Card and select eSIM.

Once it confirms your phone is eSIM compatible, click Pay $ and Install (the system will check and apply a $5 credit to bring the total price back to $0 at checkout), and follow the prompt to complete and purchase and install eSIM on your device
(in rare case that PM charges you for the replacement esim, you can submit a ticket with PM support and ask them for reimbursement)

https://www.publicmobile.ca/en/on/get-help/articles/get-a-sim-card

Existing eSIM users at Public Mobile who need a replacement can do so at no extra cost. When you request a new eSIM through the usual process, we automatically identify you as an existing eSIM user and waive the replacement fee. See below for steps on how to get your new eSIM.

Re: eSIM transfer

AK32 — Fri, 22 Nov 2024 21:18:26 GMT

an eSIM is typically locked to one device, you will have to get a new eSim (or physical sim) and then transfer your number to that one. You can keep your number/plan and everything the same, but you will need to get a new sim.

topic eSIM transfer in Get Support

eSIM transfer

Re: eSIM transfer

Re: eSIM transfer