topic Unauthorized charge in Get Support

Unauthorized charge

Mehakdeepk — Fri, 22 Nov 2024 05:35:03 GMT

I received a $40 charge on my bank account from public mobile when I never had any public mobile service and never gave any information to them

Re: Unauthorized charge

Handy1 — Fri, 22 Nov 2024 02:05:49 GMT

@Mehakdeepk Please

send direct private message to support .

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Unauthorized charge

computergeek541 — Fri, 22 Nov 2024 02:28:59 GMT

Re: Unauthorized charge

slusagm — Fri, 22 Nov 2024 02:31:17 GMT

anyone in your household used your card?

and before you dispute your amount with your credit card, remember Koodo or Telus sometimes would charged using Public Mobile account. It happened before. So, make sure that is not a Koodo or Telus charge before you dispute the charge with credit card